FKT and Reporter: match made in cold room

FKT and Reporter: match made in cold room
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FKT from Hoogstraten, Belgium, has been active in the HVAC sector for 30 years with both B2B and private customers. For professional customers active in the food sector, FKT provides maintenance and monitoring of freezing and cooling installations. As such, FKT has already installed Reporters in restaurants, food wholesalers and schools.

Even if you are tech-savvy, it can be nice not to have to make life difficult for once. That's why FKT relies on the simplicity of our sensor module for remote monitoring: meet Reporter.

What is cold room monitoring?

Cold room monitoring means using sensors to monitor temperature, humidity and other parameters in an area where stable climate conditions are required, such as cold rooms, containers or refrigerated storage areas.

FKT: fan of Reporter

We launched our first version of Reporter in 2015, and after 7 years of constructive customer feedback, Reporter got a real makeover in 2022. This wireless sensor device records your parameters of choice. No technical experience is required for installation. Mount Reporter, connect the sensors, instantly view your measurements and Jef’s job is done. Speaking of Jef, let's listen to how he experiences our system.

"Reporter is particularly important to offer to hospitality customers for monitoring their coolers. For them to receive an alert should something go wrong allowing them to call us in time to schedule an intervention.
For customers, the peace of mind associated with Reporter is essential. Customers are always kept informed if something goes wrong in the cold room, even when they have already left their business. They can confidently leave their refrigeration and wares behind. They can be sure that the contents are kept safe." - Jef Ooms, FKT

Long awaited innovation

We asked Jef why Reporter stands out within the world of monitoring systems and is not just another dime-a-dozen alarm system.

"I used to work with WiFi or LAN-based systems, which were precisely the weak link in such systems. If your WiFi or LAN goes down, the monitoring system falls flat on its face too.
In addition, such systems operated purely on electricity. In case of a power failure, your cold room stops working, and the system that is supposed to alert you follows suit."

It is because of this that Reporter stands head and shoulders above previously mentioned systems. The internal battery keeps Reporter up and running, even during power failures. Moreover, notifications and data are sent over the GSM network (2G + 4G), which is stable and reliable.

No software struggles

Reporter works with a cloud platform that receives all measurement data: the Crodeon Dashboard. The Dashboard is a web application that you can log into 24/7 with your device of choice, as long as it has an internet browser. Custom software installation is entirely unnecessary. Sensor readings are logged live online, giving you a view of the current situation. Historical logs can be downloaded to see how temperatures have changed over the past months or years.

"I have already had problems with classic systems where I had to install software to track measurements. The result: a Windows update and an incompatible tool. With that said, Crodeon's Dashboard surely is a breath of fresh air."

Crodeon Dashboard

Who needs it?

Companies using indoor climate monitoring and temperature logging technology are restaurants, laboratories, mass caterers, food companies, logistics companies and even farmers or fruit growers. They often have cold rooms or refrigerated storage areas that need remote monitoring.

Alarm notifications

Thanks to Reporter's built-in alarm function, alarm limits can be configured per sensor. When something goes wrong, you will receive a text message, e-mail or voice call. Setting alarms and measurement intervals happens on the Crodeon Dashboard.

The main reason why companies choose cold store monitoring is to have a reliable alarm system that alerts them in case of a problem. Jef tells us that Reporter has already saved a school from a big financial blow once.

"Problems in a cold store or freezer are most dangerous when there is no one around to diagnose the problem. That is also exactly what our client, a school, experienced. During a holiday, something went catastrophically wrong in the freezer. Reporter swung into action and started sending alarm notifications.
This allowed for immediate intervention and spared the food. Reporter really saved my client from a nasty and complicated insurance issue here. They have already doubled the return on that investment by this one incident."

Trust

For important things like HVAC monitoring, you have to be able to trust your monitoring system, and Crodeon thanks Jef Ooms and FKT for this trust.

Are you ready to take the plunge into innovative cold store monitoring too? Contact us, we won't give you the freeze!

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